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In the event that you are not satisfied with any purchase from .uk, you may return unused goods, along with all original packaging and any labels within 30 days of receipt for a full refund.

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For example: 'Door entry code 1234' or 'If out, please leave with neighbour'. Within the shopping cart there is a facility where you can add special delivery instructions. If nobody is available to sign for the goods, the courier will leave a card with details of the phone number to call to arrange another delivery. We do not offer a collection from depot service and our recommendation is that you ensure someone is available to sign for your orders.

We dispatch orders on weekdays only, except on Bank Holidays. Orders can be despatched to your home or work place and unless you have paid for a special timed delivery, your order will delivered on a weekday (Monday – Friday) between 8.00am to 8.00pm. If the option you require is not available, please contact customer services. Upon selecting this option, you will be asked to Choose a Delivery Date from those available. After 6pm on Friday, this option will not be available until Monday Order throughout the week, before 6pm on Friday to receive on Sunday. Orders placed after 6pm on Friday will be delivered on the following Saturday. Order throughout the week, before 6pm on Friday to receive on Saturday. Orders placed over the weekend, and after 6pm on Friday will be delivered on the following Tuesday. Order before 6pm to receive on the next working day. The costs of these services, along with delivery times and further information are listed in the table below.ĭelivered within 3-7 working days (Monday to Friday excluding UK Public Holidays) when ordered before 6pm.ĭelivered within 1-3 working days (Monday to Friday excluding UK Public Holidays) when ordered before 6pm. All available options will be presented to you in the basket, after you have submitted the postcode of your delivery address.

Availability of these services is dependant on the destination of your order. We are pleased to be able to offer a range of different delivery services, such as Standard (free on orders over £25) and Next Working Day, Saturday and Choose a Deliver Date.

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